Last minute cancellations and no-shows can drastically affect the bottom line of your practice and can be just plain frustrating as a dentist.
In this episode of the podcast, Dr. Blatchford dives into a few of the strategies she teaches to help prevent this from ever being a problem.
It all starts with your first interactions on that new patient call. You should be focused on creating a relationship with that new patient, learning their name, discovering what their expectations are, and creating systems around this initial interactions to make sure it's executed perfectly.
Listen to this episode to learn the keys to stopping last minute cancellations.
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TRANSCRIPT
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